Communicate with clients from various countries Tips for Business Communication

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Release time:2023-07-30 12:03:42 Views:14421

Doing foreign trade is not like doing business with domestic people,Facing people from only one country,And foreign trade usually faces people from all over the world。But there are also similarities,Domestic trade also faces people from different regions,Humanities and customs are different。Try to understand the local cultural atmosphere as much as possible,The same goes for foreign trade。

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  Doing business with the French 

The French are considered to have the following characteristics in trade negotiations:

1.Extremely firm stance;

2.Persist in using French during negotiations;

3.Obvious preference for horizontal negotiations。

in other words,They like to outline the agreement first,And then, in principle, reach an agreement,Finalize all aspects of the agreement。Business activities should be punctual,Learn a few French conversations to move freely。



  Doing business with British people 

Most British people are cautious、solemn、gentle、careful、patience。westMeals are the first choice for entertaining British customers。The British have a high demand for taste:Pay attention to simplicity,Dishes should be of good quality,Quantity precision,Multiple patterns,Emphasize nutrition。British people love to eat sweets。

Encountering a UK customer(Or Italy、Spain、European clients such as Germany),It's best to take them to eat Western food,Go to some high-end Western restaurants or cafes,Let them order it themselves。They pay more attention to Table manners than Americans,Pay more attention to the use of knives and forks;When drinking soup,Be sure to scoop it up with a spoon,Take a light sip;Pay attention to elegance when eating,Try to keep the conversation quiet。


The British are very picky about prices。When working on a project,They will ask you to send them the cost breakdown,And every item is not allowed“Cunning and cunning”,There will definitely be bargaining。


As for quality,British people sometimes demand harshness,But compared to Germans and Americans,British people pay special attention to the appearance quality of products,Including smoothness、scratch、colour、Packaging design, etc。You cannot ignore the delivery date,Delayed words,We must do everything we can to make up for it,And provide sufficient reasons,Otherwise, it will only result in fines,The serious problem is canceling the order。


generally speaking,Doing business with British people,Etiquette should be in place,But be careful,Fully respect the other party,Be strict with oneself and the factory。


  Doing business with Italians 

The delivery time of Italian goods is generally relatively long,It's not very urgent to rush。Pay more attention to their consumer feedback,So the quality must be better,If there is a problem with the product,That's definitely not going to work。


In terms of appearance,Sometimes the factory mistakenly recognizes the color of the tank shell,A small amount of glue appears on the surface,But after consulting with the client,Customers can better accept。


In terms of payment,A letter of credit requires relatively simple documents,Unlike West Asia、South Asia、Those countries in the Middle East。After all, it's a developed country,The bank credit is relatively good。Communicate with them,WhatsApp、SKYPEIt is the most commonly used instant messaging tool。


Some people like to lie,Sometimes when he promises you something, he often takes a week off。and,The tone of his agreement at the time could definitely convince you,So be careful。The biggest benefit is that once the customer and you have a stable relationship,Not easily changed,It's relatively easy to maintain。


  Doing business with Germans 

Pay attention to address when calling Germans,You cannot call Germans by their first name。Do not neglect to“you”And“you”The use of these two Personal pronoun:For acquaintances、friend、Peers,Fang Can“you”Proportionality。


In Germany,call“you”Show respect,call“you”Means equal status、close relationship。For women,Regardless of their marriage or age,Can all be weighed"Ms",But married women should be referred to by their husband's surname。


Germans have very strict requirements for appointment time,Simply put, it means being punctual。Promise someone else's time so they won't be late,Will arrive at the agreed location on time,Don't waste others' time。If there are indeed special reasons for not being able to attend the appointment on time,Apologize to friends or guests,And ask for forgiveness。


Germans also attach great importance to the etiquette of giving gifts,But it's just a matter of intention,Don't care about the weight of the gift。If it's a gift for business or foreign affairs,They pay more attention to the meaning of gifts。A bouquet of flowers、a bottle of wine、Each card can be given as a gift to each other。Gifts are usually wrapped in advance,The recipient will immediately open the gift to express gratitude。


  Doing business with Japanese people 


The common character of Japanese people is:Very enterprising,Extremely serious in handling matters,Emphasize the concept of hierarchy,Heavy suspicion。Japanese people are very polite in handling people and affairs,Not too concerned about immediate interests,Be considerate of the overall situation。


Japanese value people's identity and status,In the hearts of Japanese people, everyone has a very clear concept of identity and status,In a company,Even within the same management level,The specific positions also vary,Perhaps many people are confused about this concept,however,Japanese people are very aware of the status they hold in their environment,They know how to speak,How to handle things。


If it's in negotiations,It's important to take care of Japanese face,matters needing attention:

first,When you have different opinions from the Japanese, never express them directly。

second,Don't refuse Japanese people in person。

third,Don't ask questions that Japanese people don't want to answer or embarrass them in front of everyone。

fourth,Pay attention to gift giving issues,Giving gifts to each other is a very common phenomenon in Japanese society。



  Doing Business with Chinese People in Southeast Asia 


Chinese people are very intelligent,I'm also very smart in business。The trouble is that they understand Chinese,Basically, it can be regarded as a Chinese passport。however,They are afraid of trouble,I don't want to collaborate with different factories。They hope to find a reliable foreign trade company to cooperate with in China。So when working with them,Be sincere and dedicated to your work,Enable them to trust。



  Doing business with customers along the Mediterranean coast 


There are quite a variety of customers in this area,It is a place where major customers are relatively concentrated,But regarding the price、quality、The service requirements are quite high,When you follow up, you should appear professional enough,To convince them。



  Doing Business with Muslims 


Based on experience,Most customers in Muslim countries are very slow。They agreed to remit the money this Monday,But I won't receive the money until next Tuesday。

People in Muslim countries will bargain。In order to cooperate with them,We should keep in touch at all times。They will ask many questions unrelated to trade,But they have a good understanding of their market。The best way to communicate with them is to use them directlyMSNchat,Don't let him go offline until he reaches the target。


also,As long as they promise something, they will fulfill it,Better than some European customers。Do you still remember some customs of Muslims,They don't eat pork,Try to avoid discussing this with them as much as possible。



  Doing business with Peruvians 


May be a reflection of a typical South American personality。They are very lazy,It may take two weeks to remit money,It's no use urging。Because they always attach great importance to their rest time,No matter how serious the business is,Always wait until after the holiday,But once they start doing things,They're in a hurry。


Even if they can't help them complete things due to jet lag,I also want to force you to find a way。It's likely a few phone calls a day to urge you,Once this is done,People have disappeared again,No matter how you send emails or make phone calls, you can't reach them。



  Doing business with Poles 


He usually gives you a lot of inquiries,Sometimes after a few months,There will be an inquiry for you to quote,But after submitting my own quotation,They don't have any more text left。


But you can't stop following up,I need to continue making some inquiries,This